SERVICE PACKAGES<\/h1>\n<\/div>DISCOVER OUR SERVICES<\/span><\/a><\/div><\/div><\/div>![\"MEBA](\"https:\/\/meba-saw.com\/wp-content\/uploads\/2023\/01\/MEBA-icon-pfeil.png\")
<\/a><\/span><\/div><\/div><\/div><\/div><\/div><\/div>SERVICE PACKAGES<\/h3>\n<\/div>DISCOVER OUR SERVICES<\/span><\/a><\/div><\/div><\/div><\/a><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n![\"MEBA](\"https:\/\/meba-saw.com\/wp-content\/uploads\/2023\/01\/MEBA-trenner.png\" "\\"MEBA")
<\/span><\/div>WE ARE THERE WHEN YOU NEED US<\/h2>\n<\/div>WE ARE THERE WHEN YOU NEED US<\/h3>\n<\/div>ALWAYS THE RIGHT SERVICE OFFERING FOR YOUR SPECIAL REQUIREMENTS<\/h4>\n<\/div>With our service packages, we address the individual needs of our customers in Germany and provide them with outstanding quality services. Do you need immediate support from one of our specialists if the worst comes to the worst? Then we have just the right offer with the “Service EXTEND DIGITAL” package with the shortest response time. If you need help promptly, you should choose the “Service EXTEND” package with a target response time < 4 hours working time within the service time. We recommend the “Service CLASSIC” package if it is enough for you that we solve the problem within one working day. Our three-step model with the corresponding structure holds the perfect service for you.<\/p>\n<\/div>
DISCOVER SERVICE PACKAGES<\/span><\/a><\/div><\/div><\/div>![\"Two](\"https:\/\/meba-saw.com\/wp-content\/uploads\/2023\/03\/mebaservice-servicepaket-bild-1.webp\" "\\"MEBAservice\\"")
<\/span><\/div><\/div><\/div><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div>Serviceclassic<\/code><\/h3>\n<\/div>Serviceclassic<\/code><\/h3>\n<\/div><\/i><\/i><\/span>Service level<\/span><\/a><\/h4><\/div>\n\n- Qualified problem acceptance, spare part identification and order acceptance by telephone
\nfrom 07:30-17:00
\nor by e-mail (Fridays until 14:00)<\/li>\n - Target response time <1 working day<\/li>\n
- Warranty: 12 months<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Prices<\/span><\/a><\/h4><\/div>\n\n- No base price<\/li>\n
- Telephone support 15 minutes free of charge, after that chargeable<\/li>\n
- Video support with costs<\/li>\n
- Remote access to machines that have modem, chargeable<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Optional services<\/span><\/a><\/h4><\/div>\n\n- On-site maintenance according to price list or offer<\/li>\n
- Warranty extension 12 months
\n(final maintenance after 24 months)<\/li>\n - Repair on site according to offer<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div>REQUEST SERVICE<\/span><\/a><\/div><\/div><\/div><\/span><\/div>
Serviceextended<\/code><\/h3>\n<\/div>Serviceextended<\/code><\/h3>\n<\/div><\/i><\/i><\/span>Service level<\/span><\/a><\/h4><\/div>\n\n- Qualified problem acceptance, spare part identification and order acceptance by telephone
\nfrom 07:30-17:00
\nor by e-mail (Fridays until 14:00)<\/li>\n - Target response time <4 hours Working time within service time<\/li>\n
- Time prioritized technician dispatch<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Additional services<\/span><\/a><\/h4><\/div>\n\n- live audio\/video chat<\/li>\n
- live exchange of images, videos, documents<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Prices<\/span><\/a><\/h4><\/div>\n\n- Base price from end of warranty<\/li>\n
- Minimum term 1 year<\/li>\n
- Automatic renewal for 1 year if not cancelled<\/li>\n
- Telephone support free of charge<\/li>\n
- Video support free of charge<\/li>\n
- Remote access free of charge (on machines equipped with modem)<\/li>\n
- Spare parts discount 5%<\/li>\n
- Maintenance discount 5% (on price list)<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/a><\/span><\/div><\/div><\/div><\/div><\/div><\/div>SERVICE PACKAGES<\/h3>\n<\/div>
SERVICE PACKAGES<\/h3>\n<\/div>DISCOVER OUR SERVICES<\/span><\/a><\/div><\/div><\/div><\/a><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/span><\/div>WE ARE THERE WHEN YOU NEED US<\/h2>\n<\/div>WE ARE THERE WHEN YOU NEED US<\/h3>\n<\/div>ALWAYS THE RIGHT SERVICE OFFERING FOR YOUR SPECIAL REQUIREMENTS<\/h4>\n<\/div>With our service packages, we address the individual needs of our customers in Germany and provide them with outstanding quality services. Do you need immediate support from one of our specialists if the worst comes to the worst? Then we have just the right offer with the “Service EXTEND DIGITAL” package with the shortest response time. If you need help promptly, you should choose the “Service EXTEND” package with a target response time < 4 hours working time within the service time. We recommend the “Service CLASSIC” package if it is enough for you that we solve the problem within one working day. Our three-step model with the corresponding structure holds the perfect service for you.<\/p>\n<\/div>
DISCOVER SERVICE PACKAGES<\/span><\/a><\/div><\/div><\/div><\/span><\/div><\/div><\/div><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div>Serviceclassic<\/code><\/h3>\n<\/div>Serviceclassic<\/code><\/h3>\n<\/div><\/i><\/i><\/span>Service level<\/span><\/a><\/h4><\/div>\n\n- Qualified problem acceptance, spare part identification and order acceptance by telephone
\nfrom 07:30-17:00
\nor by e-mail (Fridays until 14:00)<\/li>\n - Target response time <1 working day<\/li>\n
- Warranty: 12 months<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Prices<\/span><\/a><\/h4><\/div>\n\n- No base price<\/li>\n
- Telephone support 15 minutes free of charge, after that chargeable<\/li>\n
- Video support with costs<\/li>\n
- Remote access to machines that have modem, chargeable<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Optional services<\/span><\/a><\/h4><\/div>\n\n- On-site maintenance according to price list or offer<\/li>\n
- Warranty extension 12 months
\n(final maintenance after 24 months)<\/li>\n - Repair on site according to offer<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div>REQUEST SERVICE<\/span><\/a><\/div><\/div><\/div><\/span><\/div>
Serviceextended<\/code><\/h3>\n<\/div>Serviceextended<\/code><\/h3>\n<\/div><\/i><\/i><\/span>Service level<\/span><\/a><\/h4><\/div>\n\n- Qualified problem acceptance, spare part identification and order acceptance by telephone
\nfrom 07:30-17:00
\nor by e-mail (Fridays until 14:00)<\/li>\n - Target response time <4 hours Working time within service time<\/li>\n
- Time prioritized technician dispatch<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Additional services<\/span><\/a><\/h4><\/div>\n\n- live audio\/video chat<\/li>\n
- live exchange of images, videos, documents<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Prices<\/span><\/a><\/h4><\/div>\n\n- Base price from end of warranty<\/li>\n
- Minimum term 1 year<\/li>\n
- Automatic renewal for 1 year if not cancelled<\/li>\n
- Telephone support free of charge<\/li>\n
- Video support free of charge<\/li>\n
- Remote access free of charge (on machines equipped with modem)<\/li>\n
- Spare parts discount 5%<\/li>\n
- Maintenance discount 5% (on price list)<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/div><\/div><\/a><\/span><\/div><\/div><\/div>
<\/a><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
<\/div><\/div><\/div><\/div><\/div><\/div>\n<\/span><\/div>WE ARE THERE WHEN YOU NEED US<\/h2>\n<\/div>
<\/span><\/div>WE ARE THERE WHEN YOU NEED US<\/h2>\n<\/div>WE ARE THERE WHEN YOU NEED US<\/h3>\n<\/div>ALWAYS THE RIGHT SERVICE OFFERING FOR YOUR SPECIAL REQUIREMENTS<\/h4>\n<\/div>With our service packages, we address the individual needs of our customers in Germany and provide them with outstanding quality services. Do you need immediate support from one of our specialists if the worst comes to the worst? Then we have just the right offer with the “Service EXTEND DIGITAL” package with the shortest response time. If you need help promptly, you should choose the “Service EXTEND” package with a target response time < 4 hours working time within the service time. We recommend the “Service CLASSIC” package if it is enough for you that we solve the problem within one working day. Our three-step model with the corresponding structure holds the perfect service for you.<\/p>\n<\/div>
DISCOVER SERVICE PACKAGES<\/span><\/a><\/div><\/div><\/div><\/span><\/div><\/div><\/div><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div>Serviceclassic<\/code><\/h3>\n<\/div>Serviceclassic<\/code><\/h3>\n<\/div><\/i><\/i><\/span>Service level<\/span><\/a><\/h4><\/div>\n\n- Qualified problem acceptance, spare part identification and order acceptance by telephone
\nfrom 07:30-17:00
\nor by e-mail (Fridays until 14:00)<\/li>\n - Target response time <1 working day<\/li>\n
- Warranty: 12 months<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Prices<\/span><\/a><\/h4><\/div>\n\n- No base price<\/li>\n
- Telephone support 15 minutes free of charge, after that chargeable<\/li>\n
- Video support with costs<\/li>\n
- Remote access to machines that have modem, chargeable<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Optional services<\/span><\/a><\/h4><\/div>\n\n- On-site maintenance according to price list or offer<\/li>\n
- Warranty extension 12 months
\n(final maintenance after 24 months)<\/li>\n - Repair on site according to offer<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div>REQUEST SERVICE<\/span><\/a><\/div><\/div><\/div><\/span><\/div>
Serviceextended<\/code><\/h3>\n<\/div>Serviceextended<\/code><\/h3>\n<\/div><\/i><\/i><\/span>Service level<\/span><\/a><\/h4><\/div>\n\n- Qualified problem acceptance, spare part identification and order acceptance by telephone
\nfrom 07:30-17:00
\nor by e-mail (Fridays until 14:00)<\/li>\n - Target response time <4 hours Working time within service time<\/li>\n
- Time prioritized technician dispatch<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Additional services<\/span><\/a><\/h4><\/div>\n\n- live audio\/video chat<\/li>\n
- live exchange of images, videos, documents<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Prices<\/span><\/a><\/h4><\/div>\n\n- Base price from end of warranty<\/li>\n
- Minimum term 1 year<\/li>\n
- Automatic renewal for 1 year if not cancelled<\/li>\n
- Telephone support free of charge<\/li>\n
- Video support free of charge<\/li>\n
- Remote access free of charge (on machines equipped with modem)<\/li>\n
- Spare parts discount 5%<\/li>\n
- Maintenance discount 5% (on price list)<\/li>\n<\/ul>\n<\/div><\/div><\/div>
WE ARE THERE WHEN YOU NEED US<\/h3>\n<\/div>ALWAYS THE RIGHT SERVICE OFFERING FOR YOUR SPECIAL REQUIREMENTS<\/h4>\n<\/div>With our service packages, we address the individual needs of our customers in Germany and provide them with outstanding quality services. Do you need immediate support from one of our specialists if the worst comes to the worst? Then we have just the right offer with the “Service EXTEND DIGITAL” package with the shortest response time. If you need help promptly, you should choose the “Service EXTEND” package with a target response time < 4 hours working time within the service time. We recommend the “Service CLASSIC” package if it is enough for you that we solve the problem within one working day. Our three-step model with the corresponding structure holds the perfect service for you.<\/p>\n<\/div>
DISCOVER SERVICE PACKAGES<\/span><\/a><\/div><\/div><\/div><\/span><\/div><\/div><\/div><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div>Serviceclassic<\/code><\/h3>\n<\/div>Serviceclassic<\/code><\/h3>\n<\/div><\/i><\/i><\/span>Service level<\/span><\/a><\/h4><\/div>\n\n- Qualified problem acceptance, spare part identification and order acceptance by telephone
\nfrom 07:30-17:00
\nor by e-mail (Fridays until 14:00)<\/li>\n - Target response time <1 working day<\/li>\n
- Warranty: 12 months<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Prices<\/span><\/a><\/h4><\/div>\n\n- No base price<\/li>\n
- Telephone support 15 minutes free of charge, after that chargeable<\/li>\n
- Video support with costs<\/li>\n
- Remote access to machines that have modem, chargeable<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Optional services<\/span><\/a><\/h4><\/div>\n\n- On-site maintenance according to price list or offer<\/li>\n
- Warranty extension 12 months
\n(final maintenance after 24 months)<\/li>\n - Repair on site according to offer<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div>REQUEST SERVICE<\/span><\/a><\/div><\/div><\/div><\/span><\/div>
Serviceextended<\/code><\/h3>\n<\/div>Serviceextended<\/code><\/h3>\n<\/div><\/i><\/i><\/span>Service level<\/span><\/a><\/h4><\/div>\n\n- Qualified problem acceptance, spare part identification and order acceptance by telephone
\nfrom 07:30-17:00
\nor by e-mail (Fridays until 14:00)<\/li>\n - Target response time <4 hours Working time within service time<\/li>\n
- Time prioritized technician dispatch<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Additional services<\/span><\/a><\/h4><\/div>\n\n- live audio\/video chat<\/li>\n
- live exchange of images, videos, documents<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Prices<\/span><\/a><\/h4><\/div>\n\n- Base price from end of warranty<\/li>\n
- Minimum term 1 year<\/li>\n
- Automatic renewal for 1 year if not cancelled<\/li>\n
- Telephone support free of charge<\/li>\n
- Video support free of charge<\/li>\n
- Remote access free of charge (on machines equipped with modem)<\/li>\n
- Spare parts discount 5%<\/li>\n
- Maintenance discount 5% (on price list)<\/li>\n<\/ul>\n<\/div><\/div><\/div>
ALWAYS THE RIGHT SERVICE OFFERING FOR YOUR SPECIAL REQUIREMENTS<\/h4>\n<\/div>With our service packages, we address the individual needs of our customers in Germany and provide them with outstanding quality services. Do you need immediate support from one of our specialists if the worst comes to the worst? Then we have just the right offer with the “Service EXTEND DIGITAL” package with the shortest response time. If you need help promptly, you should choose the “Service EXTEND” package with a target response time < 4 hours working time within the service time. We recommend the “Service CLASSIC” package if it is enough for you that we solve the problem within one working day. Our three-step model with the corresponding structure holds the perfect service for you.<\/p>\n<\/div>
DISCOVER SERVICE PACKAGES<\/span><\/a><\/div><\/div><\/div><\/span><\/div><\/div><\/div><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div>Serviceclassic<\/code><\/h3>\n<\/div>Serviceclassic<\/code><\/h3>\n<\/div><\/i><\/i><\/span>Service level<\/span><\/a><\/h4><\/div>\n\n- Qualified problem acceptance, spare part identification and order acceptance by telephone
\nfrom 07:30-17:00
\nor by e-mail (Fridays until 14:00)<\/li>\n - Target response time <1 working day<\/li>\n
- Warranty: 12 months<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Prices<\/span><\/a><\/h4><\/div>\n\n- No base price<\/li>\n
- Telephone support 15 minutes free of charge, after that chargeable<\/li>\n
- Video support with costs<\/li>\n
- Remote access to machines that have modem, chargeable<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Optional services<\/span><\/a><\/h4><\/div>\n\n- On-site maintenance according to price list or offer<\/li>\n
- Warranty extension 12 months
\n(final maintenance after 24 months)<\/li>\n - Repair on site according to offer<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div>REQUEST SERVICE<\/span><\/a><\/div><\/div><\/div><\/span><\/div>
Serviceextended<\/code><\/h3>\n<\/div>Serviceextended<\/code><\/h3>\n<\/div><\/i><\/i><\/span>Service level<\/span><\/a><\/h4><\/div>\n\n- Qualified problem acceptance, spare part identification and order acceptance by telephone
\nfrom 07:30-17:00
\nor by e-mail (Fridays until 14:00)<\/li>\n - Target response time <4 hours Working time within service time<\/li>\n
- Time prioritized technician dispatch<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Additional services<\/span><\/a><\/h4><\/div>\n\n- live audio\/video chat<\/li>\n
- live exchange of images, videos, documents<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Prices<\/span><\/a><\/h4><\/div>\n\n- Base price from end of warranty<\/li>\n
- Minimum term 1 year<\/li>\n
- Automatic renewal for 1 year if not cancelled<\/li>\n
- Telephone support free of charge<\/li>\n
- Video support free of charge<\/li>\n
- Remote access free of charge (on machines equipped with modem)<\/li>\n
- Spare parts discount 5%<\/li>\n
- Maintenance discount 5% (on price list)<\/li>\n<\/ul>\n<\/div><\/div><\/div>
With our service packages, we address the individual needs of our customers in Germany and provide them with outstanding quality services. Do you need immediate support from one of our specialists if the worst comes to the worst? Then we have just the right offer with the “Service EXTEND DIGITAL” package with the shortest response time. If you need help promptly, you should choose the “Service EXTEND” package with a target response time < 4 hours working time within the service time. We recommend the “Service CLASSIC” package if it is enough for you that we solve the problem within one working day. Our three-step model with the corresponding structure holds the perfect service for you.<\/p>\n<\/div>
DISCOVER SERVICE PACKAGES<\/span><\/a><\/div><\/div><\/div><\/span><\/div><\/div><\/div><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div>Service
<\/span><\/div><\/div><\/div><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div>Serviceclassic<\/code><\/h3>\n<\/div>Serviceclassic<\/code><\/h3>\n<\/div><\/i><\/i><\/span>Service level<\/span><\/a><\/h4><\/div>\n\n- Qualified problem acceptance, spare part identification and order acceptance by telephone
\nfrom 07:30-17:00
\nor by e-mail (Fridays until 14:00)<\/li>\n - Target response time <1 working day<\/li>\n
- Warranty: 12 months<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Prices<\/span><\/a><\/h4><\/div>\n\n- No base price<\/li>\n
- Telephone support 15 minutes free of charge, after that chargeable<\/li>\n
- Video support with costs<\/li>\n
- Remote access to machines that have modem, chargeable<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Optional services<\/span><\/a><\/h4><\/div>\n\n- On-site maintenance according to price list or offer<\/li>\n
- Warranty extension 12 months
\n(final maintenance after 24 months)<\/li>\n - Repair on site according to offer<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div>REQUEST SERVICE<\/span><\/a><\/div><\/div><\/div><\/span><\/div>
Serviceextended<\/code><\/h3>\n<\/div>Serviceextended<\/code><\/h3>\n<\/div><\/i><\/i><\/span>Service level<\/span><\/a><\/h4><\/div>\n\n- Qualified problem acceptance, spare part identification and order acceptance by telephone
\nfrom 07:30-17:00
\nor by e-mail (Fridays until 14:00)<\/li>\n - Target response time <4 hours Working time within service time<\/li>\n
- Time prioritized technician dispatch<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Additional services<\/span><\/a><\/h4><\/div>\n\n- live audio\/video chat<\/li>\n
- live exchange of images, videos, documents<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Prices<\/span><\/a><\/h4><\/div>\n\n- Base price from end of warranty<\/li>\n
- Minimum term 1 year<\/li>\n
- Automatic renewal for 1 year if not cancelled<\/li>\n
- Telephone support free of charge<\/li>\n
- Video support free of charge<\/li>\n
- Remote access free of charge (on machines equipped with modem)<\/li>\n
- Spare parts discount 5%<\/li>\n
- Maintenance discount 5% (on price list)<\/li>\n<\/ul>\n<\/div><\/div><\/div>
Serviceclassic<\/code><\/h3>\n<\/div><\/i><\/i><\/span>Service level<\/span><\/a><\/h4><\/div>\n\n- Qualified problem acceptance, spare part identification and order acceptance by telephone
\nfrom 07:30-17:00
\nor by e-mail (Fridays until 14:00)<\/li>\n - Target response time <1 working day<\/li>\n
- Warranty: 12 months<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Prices<\/span><\/a><\/h4><\/div>\n\n- No base price<\/li>\n
- Telephone support 15 minutes free of charge, after that chargeable<\/li>\n
- Video support with costs<\/li>\n
- Remote access to machines that have modem, chargeable<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Optional services<\/span><\/a><\/h4><\/div>\n\n- On-site maintenance according to price list or offer<\/li>\n
- Warranty extension 12 months
\n(final maintenance after 24 months)<\/li>\n - Repair on site according to offer<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div>REQUEST SERVICE<\/span><\/a><\/div><\/div><\/div><\/span><\/div>
Serviceextended<\/code><\/h3>\n<\/div>Serviceextended<\/code><\/h3>\n<\/div><\/i><\/i><\/span>Service level<\/span><\/a><\/h4><\/div>\n\n- Qualified problem acceptance, spare part identification and order acceptance by telephone
\nfrom 07:30-17:00
\nor by e-mail (Fridays until 14:00)<\/li>\n - Target response time <4 hours Working time within service time<\/li>\n
- Time prioritized technician dispatch<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Additional services<\/span><\/a><\/h4><\/div>\n\n- live audio\/video chat<\/li>\n
- live exchange of images, videos, documents<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Prices<\/span><\/a><\/h4><\/div>\n\n- Base price from end of warranty<\/li>\n
- Minimum term 1 year<\/li>\n
- Automatic renewal for 1 year if not cancelled<\/li>\n
- Telephone support free of charge<\/li>\n
- Video support free of charge<\/li>\n
- Remote access free of charge (on machines equipped with modem)<\/li>\n
- Spare parts discount 5%<\/li>\n
- Maintenance discount 5% (on price list)<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Service level<\/span><\/a><\/h4><\/div>\n\n- Qualified problem acceptance, spare part identification and order acceptance by telephone
\nfrom 07:30-17:00
\nor by e-mail (Fridays until 14:00)<\/li>\n - Target response time <1 working day<\/li>\n
- Warranty: 12 months<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Prices<\/span><\/a><\/h4><\/div>\n\n- No base price<\/li>\n
- Telephone support 15 minutes free of charge, after that chargeable<\/li>\n
- Video support with costs<\/li>\n
- Remote access to machines that have modem, chargeable<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Optional services<\/span><\/a><\/h4><\/div>\n\n- On-site maintenance according to price list or offer<\/li>\n
- Warranty extension 12 months
\n(final maintenance after 24 months)<\/li>\n - Repair on site according to offer<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div>REQUEST SERVICE<\/span><\/a><\/div><\/div><\/div><\/span><\/div>
Serviceextended<\/code><\/h3>\n<\/div>Serviceextended<\/code><\/h3>\n<\/div><\/i><\/i><\/span>Service level<\/span><\/a><\/h4><\/div>\n\n- Qualified problem acceptance, spare part identification and order acceptance by telephone
\nfrom 07:30-17:00
\nor by e-mail (Fridays until 14:00)<\/li>\n - Target response time <4 hours Working time within service time<\/li>\n
- Time prioritized technician dispatch<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Additional services<\/span><\/a><\/h4><\/div>\n\n- live audio\/video chat<\/li>\n
- live exchange of images, videos, documents<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Prices<\/span><\/a><\/h4><\/div>\n\n- Base price from end of warranty<\/li>\n
- Minimum term 1 year<\/li>\n
- Automatic renewal for 1 year if not cancelled<\/li>\n
- Telephone support free of charge<\/li>\n
- Video support free of charge<\/li>\n
- Remote access free of charge (on machines equipped with modem)<\/li>\n
- Spare parts discount 5%<\/li>\n
- Maintenance discount 5% (on price list)<\/li>\n<\/ul>\n<\/div><\/div><\/div>
\n
- \n
- Qualified problem acceptance, spare part identification and order acceptance by telephone
\nfrom 07:30-17:00
\nor by e-mail (Fridays until 14:00)<\/li>\n - Target response time <1 working day<\/li>\n
- Warranty: 12 months<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Prices<\/span><\/a><\/h4><\/div>
\n- \n
- No base price<\/li>\n
- Telephone support 15 minutes free of charge, after that chargeable<\/li>\n
- Video support with costs<\/li>\n
- Remote access to machines that have modem, chargeable<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Optional services<\/span><\/a><\/h4><\/div>
\n- \n
- On-site maintenance according to price list or offer<\/li>\n
- Warranty extension 12 months
\n(final maintenance after 24 months)<\/li>\n - Repair on site according to offer<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div>REQUEST SERVICE<\/span><\/a><\/div><\/div><\/div><\/span><\/div>
Service
extended<\/code><\/h3>\n<\/div>Service
extended<\/code><\/h3>\n<\/div><\/i><\/i><\/span>Service level<\/span><\/a><\/h4><\/div>
\n- \n
- Qualified problem acceptance, spare part identification and order acceptance by telephone
\nfrom 07:30-17:00
\nor by e-mail (Fridays until 14:00)<\/li>\n - Target response time <4 hours Working time within service time<\/li>\n
- Time prioritized technician dispatch<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Additional services<\/span><\/a><\/h4><\/div>
\n- \n
- live audio\/video chat<\/li>\n
- live exchange of images, videos, documents<\/li>\n<\/ul>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Prices<\/span><\/a><\/h4><\/div>
\n- \n
- Base price from end of warranty<\/li>\n
- Minimum term 1 year<\/li>\n
- Automatic renewal for 1 year if not cancelled<\/li>\n
- Telephone support free of charge<\/li>\n
- Video support free of charge<\/li>\n
- Remote access free of charge (on machines equipped with modem)<\/li>\n
- Spare parts discount 5%<\/li>\n
- Maintenance discount 5% (on price list)<\/li>\n<\/ul>\n<\/div><\/div><\/div>
- Qualified problem acceptance, spare part identification and order acceptance by telephone